Payment options

We understand that each patient has different financial circumstances, therefore we have a variety of payment options for you to explore.

In each of the following options, information is provided for you to identify the best financial need for your personal situation. We are here to provide resources and understand your needs.

How to pay

There are several ways to pay your bill: online, by phone or mail (see below).

UCHealth accepts Visa®, MasterCard®, American Express®, Discover®, personal checks, money orders, and cash (at the cashiers office only).

Please do not send cash through the mail. To protect you, cash will only be accepted in person at the cashier's office and you will be given a receipt.

Addresses for sending payment by mail
Medical Center of the Rockies
P.O. Box 732032
Dallas, TX 75373-2028
Memorial Hospital
P.O. Box 732028
Dallas, TX 75373-2028
Poudre Valley Hospital
P.O. Box 732032
Dallas, TX 7573-2032
Yampa Valley Medical Center
P.O. Box 733885
Dallas, TX 75373

Payment plans

Each of our facilities and our physicians offer payment plans. Payment plan eligibility and terms are based off of the balance on the account. If you are interested in exploring the option of a payment plan, please give us a call.

Colorado Indigent Care Program

The Colorado Indigent Care Program (CICP) provides discounted health care services to low income people and families. CICP is not a health insurance program. Discounted health care services are provided throughout Colorado by hospitals and clinics that participate in the CICP.

To be considered for CICP:

  1. The date of service and/or the last insurance payment date must be within 90 days from the application date.
  2. The patient must have already applied for and been denied by Medicaid.

You can visit Colorado.gov and learn more about this program as well as identify if you may be eligible. Income guidelines and the application process are available on the website.

You can also contact one of our CICP financial counselors by selecting the appropriate contact number below:

Facility Phone number
Medical Center of the Rockies 970.624.1617
Memorial Hospital 719.365.2101
Poudre Valley Hospital 970.495.7253
Yampa Valley Mecial Center A-L: 970.870.1137
M-Z: 970.871.2487

Medicaid

Medicaid is a health assistance program financed by federal, state, and local taxes to help pay hospital and medical costs for persons of low income.

You can visit Medicaid.gov or Colorado.gov and learn more about this program as well as identify if you may be eligible. Income guidelines and the application process are available on the websites mentioned.

Financial assistance

UCHealth is committed to caring for our patients, regardless of their financial circumstances. We work hard to help address patient's financial responsibilities in a way that is sensitive and fair to their circumstances.

Per Colorado State Senate bill 12-134, uninsured patients who meet eligibility requirements are qualified to be screened for Financial assistance. CICP (Colorado Indigent Care Program) and Medicaid recipients do not qualify for this program. If you are an uninsured patient and need assistance with your medical bill, please call our Customer Service Department.

To be considered for Financial assistance:

  • The date of service and/or the last insurance payment date must be within 240 days from the application date.
  • The patient must have already applied for and been denied by Medicaid and CICP.

Medical Center of the Rockies & Poudre Valley Hospital

Medical Center of the Rockies: 970.624.1617
Poudre Valley Hospital: 970.495.7250

Financial assistance policy: English, Spanish

Financial assistance application: English, Spanish

Memorial Hospital

719.365.5242

Financial assistance policy: English, Spanish

Financial assistance application: English, Spanish

Yampa Valley Medical Center

Patients with last name A-L, call: 970.870.1137
Patients with last name M-Z, call: 970.871.2487

Financial assistance policy: English, Spanish

Financial assistance application: English, Spanish

Plain language summary: English, Spanish

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