We understand that each patient has different financial circumstances, therefore we have a variety of payment options for you to explore.
In each of the following options, information is provided for you to identify the best financial need for your personal situation. We are here to provide resources and understand your needs.
There are several ways to pay your bill: online, by phone or mail (see below).
UCHealth accepts Visa®, MasterCard®, American Express®, Discover®, personal checks, money orders, and cash (at the cashiers office only).
Please do not send cash through the mail. To protect you, cash will only be accepted in person at the cashier's office and you will be given a receipt.
Each of our facilities and our physicians offer payment plans. Payment plan eligibility and terms are based off of the balance on the account. If you are interested in exploring the option of a payment plan, please give us a call.
The Colorado Indigent Care Program (CICP) provides discounted health care services to low income people and families. CICP is not a health insurance program. Discounted health care services are provided throughout Colorado by hospitals and clinics that participate in the CICP.
To be considered for CICP:
You can visit Colorado.gov and learn more about this program as well as identify if you may be eligible. Income guidelines and the application process are available on the website.
You can also contact one of our CICP financial counselors by selecting the appropriate contact number below:
Medicaid is a health assistance program financed by federal, state, and local taxes to help pay hospital and medical costs for persons of low income.
You can visit Medicaid.gov or Colorado.gov and learn more about this program as well as identify if you may be eligible. Income guidelines and the application process are available on the websites mentioned.
UCHealth is committed to caring for our patients, regardless of their financial circumstances. We work hard to help address patient's financial responsibilities in a way that is sensitive and fair to their circumstances.
Per Colorado State Senate bill 12-134, uninsured patients who meet eligibility requirements are qualified to be screened for Financial assistance. CICP (Colorado Indigent Care Program) and Medicaid recipients do not qualify for this program. If you are an uninsured patient and need assistance with your medical bill, please call our Customer Service Department.
To be considered for Financial assistance:
Medical Center of the Rockies: 970.624.1617 Poudre Valley Hospital: 970.495.7250
Financial assistance policy: English, Spanish
Financial assistance application: English, Spanish
719.365.5242
Patients with last name A-L, call: 970.870.1137 Patients with last name M-Z, call: 970.871.2487
Plain language summary: English, Spanish